FAQ

P-cap (projected capacitive) touch is suitable for applications requiring multi-touch, swiping, zooming, or operation with fingers or gloves; resistive touch can accommodate a stylus, gloves, or specific interaction methods depending on project requirements.

ELGENS official product and test documentation includes examples of P-cap, resistive touch, multi-touch, and touch operation with rubber gloves. For military, maritime, and outdoor applications, ELGENS can also evaluate touch solutions based on glove materials, rainy conditions, interaction methods, and display structure. Actual features and whether they are optional must still be confirmed for the complete model number.

Optical bonding can reduce the air gap between the display panel and protective glass, helping improve sunlight readability, image clarity, and structural durability. AG primarily reduces glare, while AR focuses on reducing reflections.

ELGENS military, maritime, and outdoor displays can be configured with optical bonding, AG, AR, high brightness, vandal-resistant glass, and anti-reflection materials based on mission requirements. For navigation, night vision, in-vehicle, or command center applications, we recommend providing information on light sources, viewing angles, and operating hours early in the project so ELGENS can evaluate optical integration.

Protective glass configurations vary by model and project. Some ELGENS products offer options such as non-touch glass, AG, AR, optical bonding, or project-specific vandal-resistant glass. Official test data has also shown examples of 6 mm protective glass and IK08 vandal-resistance testing.

ELGENS can integrate protective glass, metal structures, touch functionality, and front-panel protection to meet the requirements of vehicle-mounted, naval vessel, outdoor command, or industrial applications. However, these test examples do not mean that all products use the same glass thickness or protection rating. Before placing an order, confirm the glass thickness, touch technology, surface treatment, scope of testing, and certification documentation.

Some ELGENS P-cap products have been tested for touch operation with rubber gloves. Some outdoor products can also be paired with Water Rejection firmware for water-resistant touch operation to reduce unintended touch inputs and cursor instability caused by water droplets.

However, touch performance is still affected by glove material and thickness, rainfall amount, the area of standing water, the device's installation angle, and panel configuration. ELGENS test data indicates that vertical installation generally facilitates drainage. If a device is laid flat and water accumulates over a large area, it may still interfere with P-cap operation. Actual water-resistant touch capabilities should be verified through testing for the specified product and project.

First, confirm that the touchscreen surface is clean and dry, and check the touchscreen cable, the touch device in the operating system, and its driver. Recalibration should also be performed if the glass, touch controller, operating system, or display resolution has been changed.

The ELGENS TDM-D series manual provides instructions for recalibrating through Windows settings or the touchscreen manufacturer's calibration tool. If the device is part of a military, maritime, or customized platform, we recommend avoiding arbitrary changes to drivers or firmware. You can provide the model number, serial number, and configuration to ELGENS technical support so they can confirm the correct tool and version.